Last updated: September 11, 2025
Welcome to OccasionBee! Your privacy is important to us. This Privacy Policy explains how OccasionBee ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our platform, including our website, mobile applications, and all related services (the "Platform").
By accessing or using the Platform, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect information to provide and improve our services to you. This includes:
1.1 Information you provide to us directly:
- Account Information: When you create an account, we collect your name, email address, phone number, and password.
- Profile Information: As a Host or Vendor, you may provide additional information to your profile, such as your business name, address, business type, professional qualifications, and a profile picture.
- Transaction Information: We collect information related to your transactions on the Platform, including payment details, event booking information, and service prices.
- Communications: When you communicate with other users or with us, we collect the content of those communications.
1.2 Information we collect automatically:
- Usage Data: We collect information about how you interact with the Platform, such as the pages you view, the features you use, and the time and duration of your sessions.
- Device Information: We collect information from and about the device you use to access the Platform, including your IP address, browser type, operating system, and unique device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information, remember your preferences, and improve your user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Operate the Platform: To provide, maintain, and improve the functionality of OccasionBee, including connecting Hosts with Vendors and processing transactions.
- To Personalize Your Experience: To tailor the content and features you see on the Platform, such as recommending relevant Vendors to Hosts or vice-versa.
- To Communicate with You: To send you service announcements, security alerts, and support messages, as well as promotional and marketing communications (where you have opted in).
- To Ensure Safety and Security: To verify accounts and activity, monitor for fraudulent or malicious activity, and enforce our Terms & Conditions.
- For Analytics and Research: To analyze usage trends, measure the effectiveness of our services, and conduct research to develop new features and products.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
- With Other Users: Information you post to your public profile (e.g., business name, ratings, reviews) will be visible to other users of the Platform.
- With Service Providers: We work with third-party service providers who help us operate, such as payment processors, hosting services, and analytics providers. These providers have access to your information only to perform their specific tasks on our behalf and are obligated not to disclose or use it for other purposes.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena).
- With Your Consent: We may share your information for any other purpose with your explicit consent.
4. Your Rights and Choices
You have certain rights regarding your personal information:
- Access and Correction: You can access and update your account information through your profile settings.
- Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
- Do Not Track: We do not respond to "Do Not Track" signals.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Children's Privacy
The Platform is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
7. Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date at the top. Your continued use of the Platform after any changes constitutes your acceptance of the new policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: hello@occasionbee.com